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📧 Email: [email protected] Response time: Within 24-48 hours

Frequently Asked Questions

General

Q: How do I use the AI solver? A: Simply take a photo of your problem or type it in. Our AI will analyze it and provide a step-by-step solution.

Q: Why isn't the AI recognizing my problem? A: Try these tips:

• Ensure good lighting when taking photos
• Keep the camera steady and focused
• Crop out unnecessary background
• For handwritten problems, write clearly

Q: Is my data private? A: Yes. We don't store your photos or problems beyond what's needed to generate solutions. See our Privacy Policy for details.

Subscription

Q: How do I manage my subscription? A:

• iOS: Settings > Apple ID > Subscriptions
• Android: Play Store > Menu > Subscriptions

Q: How do I cancel my subscription? A: Follow the steps above to manage your subscription. Cancellation takes effect at the end of your current billing period.

Q: I was charged but can't access premium features A: Try these steps:

1. Restart the app
2. Check your internet connection